Privacy Policy for Napa Free Range Beef

1. Introduction

At Napa Free Range Beef, we are deeply committed to protecting your personal information and safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, napafreerangebeef.com. Our privacy practices are designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and we strive to handle your data with transparency, accountability, and respect.

2. Scope of Policy and Role as Data Controller

This Privacy Policy applies to all individuals who access or use napafreerangebeef.com, including customers, visitors, and other users. Napa Free Range Beef is the data controller responsible for the processing of your personal data as described herein. As the data controller, we determine the purposes and means of processing your personal information, and ensure that such processing complies with applicable laws and best industry practices.

3. Categories of Data Processed

We collect and process the following categories of personal data in connection with your use of napafreerangebeef.com:

a) Usage Data
Includes information about how you interact with our website, including your IP address, browser type and version, browser language, access time, pages visited, referral sources, and technical support logs.

b) Account Data
Includes personal information provided during account creation or checkout, such as your full name, billing and shipping addresses, email address, and phone number.

c) Profile Data
Includes your purchase history, saved preferences, browsing behavior on our site, product selection, and other interactions that help us personalize your experience.

d) Communication Data
Includes records of your communications with us, such as support requests, contact form submissions, service inquiries, and other communication history.

e) Technical Data
Includes device information such as operating system, hardware model, unique device identifiers, system and application settings, and diagnostic data relating to website functionality.

f) Transaction Data
Includes payment and order information, including items ordered, payment methods, order confirmations, shipping and delivery details.

g) Preference Data
Includes your marketing and communication preferences, opt-in/opt-out choices, and interests in specific products or promotions.

4. Legal Bases for Processing

We process your personal data pursuant to one or more of the following legal bases:

– Performance of a Contract: To process your transactions, manage your account, and deliver goods and services you have requested.
– Consent: Where you have explicitly provided your consent, such as for subscribing to newsletters or accepting marketing cookies.
– Legitimate Interests: To improve our website, analyze usage trends, enhance security, and market our products within the boundaries of your rights and freedoms.
– Legal Obligations: To comply with legal and regulatory obligations applicable to our business.

5. Your Data Protection Rights

In accordance with GDPR and CCPA, you may have the following rights over your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete information relating to you.
– Right to Erasure: Subject to applicable law, you may request we delete your personal data where there is no legal basis for further retention.
– Right to Restrict Processing: You may request that we limit the processing of your data under certain conditions.
– Right to Portability: You may request that your data be provided to you in a structured, commonly used, and machine-readable format or transmitted to another controller.
– Right to Object: You can object to our processing of your data where it is based on legitimate interests or for direct marketing purposes.
– Right to Non-Discrimination: If you exercise your CCPA rights, you will not be discriminated against by us in price or service level.

To exercise these rights, you may contact us directly at [email protected]. We will respond to applicable requests as required by law.

6. Security Measures

We implement robust technical and organizational measures to protect your data, including:

– Encryption of data in transit and at rest
– Multi-layered access controls and authentication systems
– Role-based access to personal information
– Regular system monitoring and vulnerability assessments
– Secure data backups and disaster recovery protocols
– Mandatory privacy and security training for all staff

While we endeavor to use commercially reasonable means to protect your personal data, no system can be guaranteed 100% secure.

7. International Transfers

Where your data is transferred outside of your country of residence, including transfers outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

– Standard Contractual Clauses approved by the European Commission
– Transfers to countries deemed to provide adequate levels of protection
– Binding corporate rules or other legal mechanisms compliant with international data protection laws

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting obligations. Specific retention periods include:

– Account Data and Transaction Data: retained for up to seven years from last activity or purchase
– Communication Data: retained for up to two years from the date of last correspondence
– Usage and Technical Data: anonymized or deleted within 12 months
– Marketing Preference Data: retained until revoked or unsubscribed

When data is no longer necessary, it is deleted or anonymized in a manner designed to prevent reconstruction or readability.

9. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience, gather analytics, and perform essential website functions. Cookies used include:

– Essential Cookies: Required for site functionality and security
– Functional Cookies: Enable personalized features such as saved preferences and account settings
– Analytics Cookies: Help us understand website performance and improve functionality through aggregated usage analysis (e.g., Google Analytics)
– Performance Cookies: Measure and improve the speed and effectiveness of our site

You can configure your browser settings to block or alert you about these cookies, though certain parts of the website may not function properly without them.

10. Cookie Management and Compliance

Consistent with GDPR and CCPA requirements, napafreerangebeef.com provides clear disclosures about cookies and obtains user consent where applicable. Upon visiting the site, users are presented with a cookie banner that enables accepting or customizing cookie preferences. You may also manage cookies through your browser settings or opt out of third-party analytics tools via their own opt-out mechanisms.

To manage cookies:
– Adjust your browser’s privacy settings
– Use opt-out links provided in our cookie banner or privacy settings page
– For California residents, exercise your rights via the “Do Not Sell or Share My Personal Information” link, if provided

11. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware that we have unintentionally collected personal information from a child under 13, we will take immediate steps to delete such data. If you believe a child has provided us with personal information, please contact us at [email protected].

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our practices or legal obligations. Material changes will be communicated through notices on our website or directly via email where appropriate. We encourage users to regularly review this Policy to stay informed about how we protect their personal data.

13. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, or if you would like to submit a privacy-related request, please contact us at:

Email: [email protected]
Website: napafreerangebeef.com

We are committed to ensuring that your privacy is respected and protected in all our operations. For further assistance or clarification regarding your data rights, please don’t hesitate to reach out.